Q&A

【Hotel / Guest rooms】
Is there a curfew?
The facility will lock the front door at 24:00 for security reasons.
If you go out, please be sure to return by the lock time.

In the early…Continue reading
【Hotel / Guest rooms】
Do you have a microwave oven?
There are no rooms, but there is one in the common space (once underground).
This is available 24 hours.
【Hotel / Guest rooms】
Can you deodorize?
Although we cannot guarantee "complete removal of tobacco odor" depending on usage,
As we will try to deodorize as much as possible by using…Continue reading
【Hotel / Guest rooms】
Can you move the bed in your room?
No, the bed is not intended to move.
Please refrain from moving beds, tables, etc., as they may have electrical wiring.

If you have any req…Continue reading
【Hotel / Guest rooms】
How is the view from the room? Can you see anything?
Due to the structure of the building, the view from the guest room is either “garden side” or “forest side (mountain side)”.

The "garden si…Continue reading
【Hotel / Guest rooms】
Can I use a credit card for payment?
Various credit cards such as MASTER, AMEX, Visa, JCB, DC, UC, etc. can be used for payment.
(Excluding some reservation routes.(There are r…Continue reading
【Hotel / Guest rooms】
About non-smoking rooms
The property has a limited number of non-smoking rooms.

If you wish to deodorize, please indicate in the message etc. that you want to stop…Continue reading
【Hotel / Guest rooms】
Is there a foreign currency exchange service?
No, there is no currency exchange service at this property.Please understand.
【Hotel / Guest rooms】
Do you rent wheelchairs?
Yes.The property has three wheelchairs for rent.
Please feel free to ask at the front desk.
(Please inform us in advance if you would like t…Continue reading
【Hotel / Guest rooms】
About semi-double rooms
Western room capacity 2 people 14㎡ / Semi-double bed × 1
*The rooms are somewhat narrow and you can relax in bed.
【Hotel / Guest rooms】
Is it possible to stay with a pet?
I'm very sorry but it is not supported.
"Not acceptable".
【Hotel / Guest rooms】
Can I use electronic money?
Electronic money cannot be used for accommodation or other payment methods.
Please understand.
【Hotel / Guest rooms】
How many rooms do you have?
The room that can accommodate up to 5 people is "Japanese + Western room".
The number of people that can be accommodated is determined for e…Continue reading
【Hotel / Guest rooms】
Do you have a refrigerator?
Yes, all rooms have refrigerators.
Please use it for the purpose of refrigeration because it is empty.

There is no freezer,
If you would li…Continue reading